Tulu: Senior Operations Manager (US) In-Person — New York (US)•$120K — $140K
About Us
TULU creates a new way of living that helps people reduce their cost of living in the city while creating more responsible consumption patterns that accommodates the trend of smaller living spaces.
TULU’s Usage Economy platform, elevates products and brands to win immediate consumers’ needs using IoT-based smart rental units that are customized to provide the most necessary and useful items, while leveraging data to analyze behavioral patterns, optimizing usage, refining inventory, and creating a personalized experience for our users.
We are a global company that operates in 35 cities across the US and Europe, already working with the largest landlords in the world, in residential buildings, student housing, and offices, with 100,000+ households under management with over 35% QoQ growth and an exciting wait-list.
About the Role
We are looking for an outstanding, success-driven, growth-oriented, and experienced individual to lead TULU’s US operations. This is a rare opportunity to have a meaningful role in shaping a new reality of consumption paradigms, by orchestrating the full execution of TULU’s growth and expansion — from manufacturing, procurement, shipping and implementation, to building and managing local operation teams..
As our Senior Operations Manager you will draft and execute TULU’s expansion plan in the US, manage the installation team and facilitate new buildings implementations, work with property managements and various contractors and vendors, oversee the level of service provided to our customers, and own the day-to-day challenges and success of all operational aspects, including monitoring and controlling costs.
You will join an extremely passionate and talented team of engineers, designers, marketers, data scientists and more, use cutting edge technologies and practices, work directly with the CEO and have a significant role in laying the foundations for TULU’s rapid growth and expansion towards creating the future of consumption habits.
About You
You are an absolute doer and a critical thinker, who is intellectually curious, creative, and fearless, and is fascinated by the challenges of changing human behavior. You are an entrepreneur at soul, who can plan strategically, act tactically, and have an extreme sense of ownership in everything you do. A people’s person with great passion to build, execute, grow and optimize revolutionary real-life businesses, with a huge impact on the way we live. You look to be measured by your results, embrace the long roads, know what success looks like, and you’ll be restless until you achieve it.
You also have:
- At least 5 years of experience in an operational role (experience working in a startup is a plus)
- Experience in both Product/market fit and Hyper-growth phases
- Proven track record as a team leader with an understanding of management practices
- Demonstrated project and budget management skills (previous P&L responsibility preferred)
- Ability to set overall strategy and drive process improvement
- Analytical problem-solving skills with impeccable attention to detail
- Ability to synthesize, analyze and interpret data and transfer into actionable steps
- Sense of urgency to achieve great things in life (essential)
